Trusted by 100+ companies

Mercury elevates the shopping experience by fostering a deep sense of understanding and connection with your customers

Mercury analyzes browsing patterns, purchase history, and customer preferences to understand the moment of each shopper. Then, it makes real-time recommendations that feel hand-picked for each customer. This level of personalization increases the likelihood of purchase by making each customer feel understood and valued.
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Your customers can effortlessly evaluate multiple products or services side-by-side, gaining deep insights into features, benefits, and value, all through a seamless conversational interface.
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Question & Answer

A natural and intelligent conversational interface, providing users with a more personalized, efficient, and informative shopping experience.
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Problems We Solve

Why I should integrate Mercury?

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Overwhelming number of choices in your website?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Lack of personalized recommendations?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
Difficulty in comparing products or prices?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Difficulty in navigating the website or using the search function?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
Unhelpful or biased customer service?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
How it works

Beautiful analytics to grow smarter

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Manage your team with reports

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.

Connect the tools you already use

Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.

Easily deploy our SDK in your website

We provide compatibility with the primary Content Management Systems (CMS) widely employed in online shopping and landing page development.
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Join our generative AI sales community

Explore the pivotal themes surrounding the transformative impact of generative AI on the sales landscape for businesses.
Master the application of generative AI within your sales channels to elevate your business strategies.
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